Junta de Freguesia de Ferragudo – Study Case | Kapta

Freguesia de Ferragudo

Client

  • Ferragudo Parish Council

Location

  • Ferragudo, Portugal

Services

  • Website Design
  • Website Development
  • iOS/Android App Design
  • iOS/Android App Development
  • UX/UI Design
  • Photography
  • Branding
  • Brand Strategy
  • Online Marketing
  • Offline Marketing

Institutional web design for a village with soul

Ferragudo, one of the most authentic villages in the Algarve, deserved an online presence to match. The Ferragudo Parish Council entrusted Kapta with the challenge of creating a modern, functional and visually appealing institutional website.

Focusing on user experience (UX/UI) and optimising access to information, we delivered a people-centred site that respects local identity and strengthens the connection between the parish, residents, and visitors.

+42%

More visits to the site in the first week after launch

+31%

More interactions via contact forms and online requests in the first month

A structure designed for citizens

The new site follows best practices in web development and accessibility. Organised by thematic areas and with clear navigation, users can quickly find services such as Notices, events, and appointments.

Design tailored to the parish

Inspired by Ferragudo’s aesthetic, this web design project features a unique visual identity with local graphic elements, subtle animations and immersive imagery. All of this contributes to a strong, memorable digital presence aligned with the parish’s authenticity.

Ferrukas: the intelligent virtual assistant

We created Ferrukas, a digital assistant with artificial intelligence integrated into the Parish Council’s website. Ferrukas answers frequently asked questions, helps users find documents, services, and useful information — all quickly and accessibly. It's a tool designed to facilitate communication between the local authority and citizens, available 24/7.

New Ferragudo app

We also developed the official mobile app of Ferragudo, available for iOS and Android. The app allows users to follow events, receive important alerts, access local news, and check useful information in real time. This solution strengthens the connection between the Parish Council and the population, making communication more direct, effective and modern.

Conversions and civic interaction

We implemented strategic CTAs such as “Schedule Appointment”, “Report Issue” or “View Events”, always visible and accessible. These interface elements were designed to encourage the community's active participation in Parish Council services.

Digital project results

Thanks to a user-centred digital project, the website saw a significant increase in visits and interactions.

+42% traffic in the first week and +31% in contact requests show the success of the new institutional website. The integration of Ferrukas and the new app enables a continuous and dynamic relationship between the parish and its residents.

This is another example of our commitment to excellence in web design, software development and artificial intelligence solutions for public entities.

The launch of the new website for the Ferragudo Parish Council, developed by Kapta, was featured in the regional press as a major step in the village’s digital modernisation. The project was reported by Barlavento, Região Sul and Sul Informação, highlighting the role of technology in bringing the Council closer to its community, promoting transparency, and enhancing local public services.

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