Kapta · 15/09/2026
Organise the app around community tasks and define how staff maintain each area. News and events can share website content; requests and services also need a follow-up process.
Which example is in Kapta's portfolio?
The Ferragudo project includes a website, iOS and Android app and a virtual assistant within the digital project. The app is presented with local news, events, alerts and useful information. A new council's scope should reflect its own priorities.
How can duplicated staff work be avoided?
Identify shared content and where it is edited. Define categories, dates and publication owners. When integrating with a website, test changes and content removal, including versions already stored on phones.
Should every service require an account?
Assess the need for each task. Reading public information and following a personal request have different requirements. An account should provide clear value, with recovery and support planned; it should not become an unnecessary barrier.
How can a small team launch successfully?
Start with areas that have owners and prepared content. Train publishers and follow the first requests. Ask Kapta for a proposal covering daily administration, support and service evolution after launch.
Next step
Explore Kapta institutional services (Portuguese) and describe your project.
