Kapta · 15/09/2026
The workflow should distinguish customer approval from the actual payment status. Your business rules then determine which document to prepare and how to link it to the original order.
Is buyer approval enough?
PayPal's documented Orders API flow for alternative payment methods has separate events for approval, pending capture and completed capture. Your integrator should identify the flow actually used by your store. PayPal payment events.
Why can the bank transfer differ from the sale amount?
During reconciliation, keep sales value, refunds and provider fees separate. An aggregated transfer does not, by itself, identify every order line. Use transaction references to connect the movements.
How should a partial refund be handled?
Link it to the existing sale and document. Identify the affected items or amounts and have your accounting adviser confirm the appropriate correcting document. The financial refund and document adjustment should remain connected even if they happen at different times.
What does Kapta need to assess the connection?
Your PayPal account and checkout type, the application creating the order and your invoicing software. Include a multi-line or discounted sale as an example. Also identify any other applications receiving notifications about the same transaction.
