Kapta · 15/09/2026
The integration should transfer complete order details and apply an agreed invoicing rule. Creating an order, receiving payment and shipping items are distinct events.
Which event should start invoicing?
Choose the appropriate point with your accounting team. Shopify provides webhooks for store events; the existence of an event does not itself determine which document to issue. Shopify webhooks.
What about discounts, shipping and multiple products?
Prepare an example containing these elements. The connection should preserve quantities, line-level or order-level discounts and shipping charges. Compare the Shopify total with the resulting document before enabling the workflow for all sales.
Do I need a plugin for each payment method?
The design should prevent Shopify and the payment provider from independently issuing documents for the same sale. Decide which system starts invoicing and use the others to confirm or enrich the data.
What should I ask Kapta?
Identify the store, invoicing software and included sales channels. Add a partially refunded order to testing and ask how to find orders whose documents have not been created. Recovery should preserve the original reference.
