Kapta · 15/09/2026
Start by assessing data exchange between the systems. Retaining local ticketing may be an option when it continues to manage the venue and can receive the necessary external sales.
What should each system do?
Define where availability, sales, ticket issuance and entry are managed. Choose a primary source for sellable capacity and explain how counter sales update it. Two independent availability records can offer the same place.
What should be checked for NTAK reporting?
The reporting software needs the appropriate certification for the relevant module. The official list identifies products and versions. Confirm the actual installation with its provider, including how externally sourced data is handled. Ticketing software and NTAK.
Which interface should I request from the local provider?
Documentation for importing sales, identifying tickets, processing amendments and checking results. If only file exports are available, clarify frequency and manual work. An API's existence alone does not explain permitted operations.
How should a booking amendment work?
The change should find the existing local ticket and update usage rights under the agreed rule. Test a time change and participant reduction while preserving references in both systems.
How do I start with Kapta?
Provide the ticketing product and version, technical contact, FareHarbor shortname and current admission journey. Kapta can assess where to connect booking data and which tests are needed before changing venue operations.
