Overview
The Amazon integration connects marketplace orders and shipping events to Kapta Integrators, enabling automated invoicing and operational workflows for Amazon sellers.
This integration is commonly used to synchronize Amazon orders with invoicing systems, issue invoices automatically, and keep order and shipping statuses aligned across systems.
Typical use cases
- Automatic invoice creation for Amazon orders
- Synchronization of order, customer, and shipping data
- Invoicing automation for shipped and completed orders
- Internal notifications for order and shipping lifecycle events
Supported events
The integration listens for the following Amazon events:
- Order created
- Order shipped
- Order canceled
- Refund processed
Data flow
- Amazon issues an order or shipping event
- Kapta receives and validates the payload
- Order data is normalized and mapped to internal models
- Invoices are created or updated in the invoicing system
- Statuses are synchronized across connected systems
Invoicing behavior
The Amazon integration focuses on automatic invoice creation and invoicing synchronization based on order and shipping events. It does not handle payment processing directly.
Setup
The Amazon integration is configured and managed by the Kapta team and typically includes:
- Connection to the Amazon seller account
- Selection of order and shipping events
- Data mapping between Amazon and invoicing systems
- Invoicing rules and templates
Limitations
- Event availability depends on Amazon Marketplace APIs
- Some order data may be delayed depending on the shipping method
- Historical orders may require a separate import process
Security and compliance
All data is transmitted securely through encrypted connections. Access is restricted to authorized systems and credentials are stored securely.
Invoicing and payment data is handled in compliance with Portuguese and European Union requirements, where applicable.
Frequently asked questions
Does this integration support multiple Amazon marketplaces?
Yes. Multiple Amazon marketplaces and seller accounts can be connected and isolated by integration.
Can workflows be customized by product or activity?
Yes. Rules can be defined based on order attributes, products, or payment status.
Is real-time processing supported?
Yes. Events are processed in near real time, depending on delivery by Amazon.
Need help or changes?
This integration is managed by the Kapta team. If you need adjustments, additional events, or invoicing rules, contact support to discuss your requirements.
