Overview
The Lodgify integration connects booking, guest, and payment events to Kapta Integrators, enabling automated invoicing, reconciliation, and operational workflows for property management.
This integration is typically used to synchronise bookings with invoicing systems, keep payment statuses up to date, and trigger subsequent processes without manual intervention.
Typical use cases
- Automatically create invoices when a booking is confirmed
- Synchronise guest, booking, and property data with invoicing systems
- Propagate payment statuses to accounting and operational tools
- Send internal notifications for booking lifecycle events
Supported events
These events are issued by Lodgify and consumed by Kapta to trigger automated workflows.
The integration listens for the following Lodgify events:
- Booking created
- Booking updated
- Booking cancelled
- Payment confirmed
- Refund processed
Data flow
The integration follows a predictable and auditable event-processing pipeline.
- Lodgify issues an event
- Kapta receives and validates the payload
- Data is normalised and mapped to internal models
- Workflows are run according to configured rules
- Statuses and identifiers are synchronised between systems
Invoicing and payment behaviour
When invoicing integrations are active, Kapta can:
- Create invoices automatically when a booking is confirmed
- Update invoice statuses based on payment or refund events
- Handle partial payments and refunds
- Maintain references between Lodgify bookings and invoicing documents
Configuration
Integrations are configured once and centrally maintained by Kapta.
Configuration is handled by the Kapta team and typically includes:
- API credential configuration
- Event selection and filtering
- Data mapping between Lodgify and target systems
- Definition of invoicing rules and workflow activation
No client-side development is required.
Limitations
- Event delivery depends on the availability of the Lodgify API
- Some payment confirmations may be delayed depending on the payment method
- Historical bookings may require a separate backfill process
Security and compliance
All data is transmitted securely through encrypted connections. Access is restricted to authorised systems, and credentials are stored securely.
Invoicing and payment data is handled in accordance with Portuguese and European Union requirements, where applicable.
Frequently asked questions
Does this integration support multiple Lodgify properties?
Yes. Multiple properties can be configured and isolated per integration.
Can workflows be customised by product or activity?
Yes. Rules can be defined based on booking attributes, products, or payment status.
Is real-time processing supported?
Yes. Events are processed near real time, depending on delivery by Lodgify.
Need help or changes?
This integration is managed by the Kapta team. If you need adjustments, additional events, or invoicing rules, contact support to discuss your requirements.
